Refund Policy
Last Updated: August 24, 2025

At Sweet Revenge Barbecue Company, we stand behind the quality of our products and the fundraising platform we provide. If for any reason you are not satisfied with your purchase, we will work with you to make it right.
General Refunds

• Products may be returned or refunded within 30 days of delivery.
• To initiate a return, please contact us at [email protected] with your order number and details of the issue.
• Refunds will be processed to the original payment method within 7–10 business days after approval.

Conditions for Returns

• Items must be returned in their original condition and packaging (unless the issue was product damage/defect).
• Food products that have been opened or consumed are not eligible for return, but may still qualify for a refund or replacement depending on the situation.
• Shipping charges are non-refundable, except in cases where the return is due to a product defect, damage in transit, or an error on our part.

Fundraising Orders

• Because fundraising orders directly benefit organizations, refunds will be issued only for defective, damaged, or incorrect products.
• In cases where a refund is granted after fundraiser proceeds have already been distributed, the refund amount will be the full purchase price minus the portion already disbursed to the organization.
• This ensures both customer satisfaction and fairness to the benefiting organization.

How to Contact Us
For all refund or replacement requests, please email us at:
Email: [email protected]
Phone: 1 (866) 841-3299
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We handle each request individually, with the goal of ensuring both our customers and fundraising partners are fully supported.